Staff Do Not Trust AI. What Do You Do About It?
Staff do not trust AI? Distrust usually points at one real event. Find it, sort it, and fix that before you book another training day.
The Ultimate Guide to Choosing an AI Consulting and Training Partner for Your Small Business
Why hire an AI partner instead of buying AI software directly? Buying software gives you a tool. A partner gives you a decision: which problem that tool solves, who uses it, and how you’ll know it worked. Vendors sell licenses. They don’t map your workflows, train your team, or own whether any of it gets…
Generative AI Security for Owner-Operated Businesses
Key Takeaways The AI Opportunity and the Security Mandate Owner-operated businesses have a real AI opportunity right now. Tools like ChatGPT, Claude, and Microsoft Copilot can speed up writing, research, customer support, operations, and internal decision-making. For a lean team, that kind of leverage matters. It can mean faster turnaround, lower cost-to-serve, and more time…
How Do You Structure a Team Around AI? Start With One Owner
How to structure an AI team in a growing business: one named owner, one rotating practitioner, and no dedicated AI hire to pay for.
Automation Bias at Work: What It Is and Why It Matters
Automation bias at work is the pull to accept the machine’s answer. What causes it, what the research shows, and how to design disagreement.
AI and Critical Thinking: Is Your Team Still Deciding?
AI and critical thinking: you cannot tell by asking. Find the last time someone overruled the tool, and what happened next.
Should You Make AI Use Mandatory at Work?
Should AI use be mandatory at work? Why usage targets buy compliance theatre, and what to require instead of tool logins.
What Is AI Slop and How Do You Stop It?
AI slop at work is output nobody has read before sending. What it looks like, why better prompts miss it, and how attribution stops it.
AI Rules for Ads, Health Claims, and Courts
Dear Friend, In our AI Smart Lab session this week, I brought in something that made me angry. I am in a What’s App channel with about 15 agency owners about in AI marketing, and someone had AI write a quick bio for each of us. The bios for the men said things like “he…
How Do You Scale One AI Workflow to a Whole Team?
Scaling AI workflows to a team starts with a written standard, one owner, and a monthly review, not with handing out more logins.
